If you're not part of these plans, or not due to get Ultrafast Full Fibre broadband before 2025, your service provider will contact you when they're ready to migrate your line. We're rolling out Ultrafast Full Fibre broadband to 25 million homes and businesses by December 2026. If you opt for a Ultrafast Full Fibre broadband product, you’ll automatically get a digital phone line if you take a phone service. To help us prepare we'll also stop selling analogue phone lines to new customers by September 2023. We'll be switching off the existing network by 31 December 2025 and most people in the UK will need to have a digital phone line before then. When do I need to change to a digital phone line? Some service providers may need you to buy additional, or new, equipment so please check when you upgrade to see what you might need to change at your property, and again, if you have any other devices connected to your phone line, such as ATMs, alarms, or healthcare products, you'll need to check their compatibility with your digital phone line. If you don't have access to our digital broadband network by 2025, you’ll be able to add a digital phone line to your existing broadband service. How flexible is the platform? Does it allow for options like BYOC (bring your own phone carrier), third-party SIP trunking, flexible APIs, etc.What happens if I can't get Ultrafast Full Fibre, where a digital phone line comes as standard?.Can I easily provision and manage users?.Does the platform integrate seamlessly with essential applications for our business, like Salesforce and Microsoft Outlook?.

Easily see calls placed on hold and select them to answer. Shared line appearance/delegations Assign a delegate to screen and make calls on behalf of another person.

Does it offer an intuitive experience for users? Quickly and efficiently preserve and review phone conversations with the on-demand call recording feature.

Is it reliable? Does it have a track record of providing high-quality, reliable service?.

Is the platform secure? Will it help protect our privacy and data?.

Does the provider offer all the services and features that my organization needs?.

Here are a few questions you should ask when comparing and considering VoIP providers:

Organizations should evaluate VoIP providers depending on the needs and objectives of their business.

Zoom phone line